Build trustworthy customer service experiences with professional AI voices that represent your brand consistently. Perfect for phone systems, help content, chatbots, and automated support interactions where customers expect clarity and professionalism. The right voice can significantly impact customer satisfaction by making automated interactions feel more human and less frustrating.
Listen to each voice with the tts-1-hd model at 1x speed.
Warm and friendly tone puts customers at ease during support interactions, reducing the frustration of dealing with automated systems. Ash's approachability helps defuse tense situations.
Clear and professional delivery conveys competence and builds trust, essential for customers with complex issues who need to believe their problem will be solved.
Approachable yet professional, Nova balances friendliness with efficiency for customers who want help quickly without feeling rushed or dismissed.
Best practices for getting great results with AI voices in customer service projects.
Prioritize clarity over personality for support content - frustrated customers need answers, not entertainment
Test common customer scenarios to ensure appropriate tone for both routine questions and complaint handling
Keep messages concise - customers want quick answers, and lengthy explanations increase abandonment
Use consistent voice across all touchpoints (phone, web, app) for cohesive brand experience
Preview hold messages and menu options for natural flow and appropriate length
Write scripts that acknowledge common frustrations without sounding patronizing or scripted
Test your IVR flow with real users before launch - navigation issues amplify voice quality concerns
See how different industries are using AI voices for customer service.
Phone companies using AI voices for billing inquiries, plan changes, and technical support IVR systems
Financial institutions providing account balance, transaction history, and basic support via phone and app
Online retailers offering order tracking, return processing, and FAQ responses through chatbots
Medical practices providing appointment scheduling, prescription refills, and general information
A practical roadmap for implementing AI voices in your customer service project.
Map your customer journey and identify all touchpoints where voice will be used (phone, chatbot, notifications)
Write scripts for your top 10 most common customer interactions first - this covers the majority of use cases
Test your voice choice with actual customer service scenarios, including escalation and error messages
Create a style guide for your customer service voice to ensure consistency across writers and updates
Plan for regular updates as products, policies, and common questions evolve over time
Find the best AI voice for your specific project type.
Listen to all 9 OpenAI TTS voices side by side with different sample texts, speeds, and models.
Explore All Voices